PROMOTION OF ACCESS TO INFORMATION ACT MANUAL FOR

Victory Ticket 633 CC PREPARED IN ACCORDANCE WITH SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT.

1 INTRODUCTION AND PURPOSE OF THE MANUAL

1.1 This manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000 -- "the Act"). The Act gives effect to the provisions of Section 32 of the Constitution of South Africa, which provides that "everyone has the right of access to any information held by another person and that is \line required for the exercise and/or protection of any right". Where a request is made in terms of the Act, the body to which the request is made is obliged to release the information, except where the Act expressly provides for the information may or must not be released

1.2 The reference to any information in addition to that specifically required in terms of Section 51 of the Act does not create any right or entitlement (contractual or otherwise) to receive such requested information, other than \line in terms of the Act.

1.3 It is important to note that the Act recognises certain limitations to the right of access to information, including, but not limited to, limitations aimed at the reasonable protection of privacy, commercial confidentiality, and effective and good governance, and in a manner which balances that right with any other rights, including such rights contained in the Bill of Rights in the Constitution. Any request for access to information may be refused on the grounds as set out in Chapter 4 of Part 3 of the Act.

2. SCOPE OF APPLICATIONS

2.1 This manual has been prepared in respect of Victory Ticket 633 CC and all its subsidiaries; viz: ABC Bookshop; Great Books

2.2 The Information Officer named below is appointed in respect of Victory Ticket 633 CC

3. INFORMATION REQUIRED UNDER SECTION 51(1)(a) OF THE ACT:

CONTACT DETAILS

Name of private body:

Victory Ticket 633 CC

Information Officer (IO) :

Dennis Martin Slotow

Email address of IO :

books@abcbook.co.za

Postal address :

P.O Box 22062, Glenashley, KZN, 4022, Republic of South Africa.

Physical address :

9 Harcourt Place, Durban North, 4015, KZN, Republic of South Africa

Phone number :

083 321 7872

Fax number :

086 688 2786

DESCRIPTION OF GUIDE REFERRED TO IN SECTION 10:

SECTION 51(1)(b)

4.1 A guide has been prepared by the So uth African Human Rights Commission in accordance with Section 10 of the Act. The guide contains such information as may be reasonably required by a person who wishes to exercise any right contemplated in the Act.

4.2 This guide is available from the SAHRC at their address as detailed below:

Division :

PAIA UNIT

Physical address :

Braampark Forum 3, 33 Hoofd Street, Braamfontein, Johannesburg, Gauteng

Phone number :

011 877 3600

Fax number :

011 403 0668

Email :

paia@sahrc.org.za

5. CATEGORIES OF INFORMATION AVALABLE WITHOUT REQUEST IN TERMS OF SECTION 51(1)(c)

5.1 No notice in terms of Section 52(2) of the Act, regarding the categories of records of Victory Ticket 633 CC which are available without request has been published.

5.2 The information as regarding Victory Ticket 633 CC is accessible at http://www.abcbook.co.za

6. RECORDS AVALAIBLE IN TERMS OF OTHER LEGISLATION: SECTION 51(1)(d)

6.1 Victory Ticket 633 CC keeps records in accordance with the following legislation, all of which are available, subject to such legislation and the Act:

6.2 Second-Hand Goods Act. No. 6 of 2009

7. CATEGORIES OF RECORDS HELD IN TERMS OF SECTION 51(1)(e)

The following are the subject and categories of records held:

7.1 Financial and administration

7.2 Fixed asset register

7.3 Banking records

7.4 Invoices

7.5 Debtors and creditors information

7.6 Operations Asset register

7.7 Customer/Clients and third parties related records

7.8 Contracts with Clients

7.9 Any records the Client has provided to Victory Ticket 633 CC or a third party acting for or on behalf of Victory Ticket 633 CC

7.10 Records, reports, designs and the like generated by Victory Ticket 633 CC for their clients

7.11 Records generated pertaining to the Client, including transactional records

8. DETAILS ON HOW TO MAKE REQUESTS FOR ACCESS TO RECORDS HELD BY THE BODY: SECTION 51(1)(e)

8.1 A requester requiring access to information held by Victory Ticket 633 CC must complete the prescribed form available from the SAHRC web site http://www.sahrc.org.za or the Department of Justice and Constitutional Development ( http://www.doj.gov.za ), and submit it to the Information Officer at the postal address or electronic mail address provided for above, and also make the payment of the prescribed fees.

8.2 The prescribed form must be completed with enough particularity to enable the Information Officer to identify:

8.2.1 the record(s) requested;

8.2.2 the identity of the requester;

8.2.3 indicate which form of access is required, if the request is granted;

8.2.4 specify the postal address or fax number of the request in the Republic.

8.3 The requester must state that which right she or he is seeking to exerci se or protect and provide an explanation of why the requested record is required for the exercise or protection of such right.

8.4 The requester will be informed in writing whether access has been granted or denied. If, in addition, the requester requires the reasons for the decision in any manner, she or he must state the manner and the particulars so required.

8.5 If a request is made on behalf of another person, then the requester must submit proof of the capacity in which the requester is making the request to the reasonable satisfaction of the Information Officer.

8.6 If an individual is unable to complete the prescribed form because of illiteracy or disability, such a person may make the request orally.

8.7 Victory Ticket 633 CC will process the request within 30 days, unless the requester has stated special reasons which would satisfy the Information Officer that circumstances dictate that the above time periods not be complied with.

9. Grounds for refusal of access to records

The main reason why Victory Ticket 633 CC may refuse a request for information relates to the --

9.1 mandatory protection of the privacy of a third party who is a natural person, which would involve the unreasonable disclosure of personal information of that natural person (section 63);

9.2 mandatory protection of the commercial information of a third party, if the record contains --

9.2.1 trade secrets of that third party;

9.2.2 financial, commercial, scientific or technical information which disclosure could likely cause harm to the financial or commercial interests of that third party;

9.2.3 information disclosed in confidence by a third party to Victory Ticket 633 CC, if the disclosure could put that third party at a disadvantage in negotiations or commercial competition (section 64);

9.3 mandatory protection of the safety of individuals and the protection of property (section 66);

9.4 mandatory protection of confidential information of third parties if it is protected in terms of any agreement (section 67);

9.5 mandatory protection of records which would be regarded as privileged in legal proceedings (section 67);

9.6 the commercial activities of Victory Ticket 633 CC, which may include --

9.6.1 trade secrets of Victory Ticket 633 CC;

9.6.2 financial, commercial, scientific or technical information which disclosure of could likely cause harm to the financial or commercial interests of Victory Ticket 633 CC;

9.6.3 information which, if disclosed could put Victory Ticket 633 CC at a disadvantage in negotiations or commercial competition;

9.6.4 a computer program which is owned by Victory Ticket 633 CC, and which is protected by copyright (section 68);

9.7 requests for information that is clearly frivolous or vexatious, or which involve an unreasonable diversion of resources shall be refused.

10. Remedies available when Victory Ticket 633 CC refuses a request for information

10.1 Internal Remedies Victory Ticket 633 CC does not have an intern al appeal procedure. As such, the decision made by the Information Officer is final, and requesters will have to exercise such external remedies at their disposal if the request for information is refused, and the requester is not satisfied with the answ er supplied by the Information Officer.

10.2 External Remedies

A requester that is dissatisfied with an Information Officer's refusal to disclose information, may within 30 days of notification of the decision, apply to a relevant Court for relief. Likewise, a third party dissatisfied with an Information Officer's decision to grant a request for information, may within 30 days of notification of the decision, apply to a Court for relief. For purposes of the Act, the Courts that have jurisdiction over these applications are the Constitutional Court, the High Court or another court of similar status.

10.3 Availability of this Manual

10.3.1 This manual is available for inspection by the general public upon request, by appointment and free of charge at the physical address of Victory Ticket 633 CC, 9 Harcourt Place, Durban North, 4015, KZN, Republic of South Africa

10.3.2 Copies may also be requested from the SAHRC.

10.3.3 This manual is also published on Victory ticket 633 CC web site referred to above.